Why Can't I Place My Order?

1. We do not accept debit card payments. Double check to make sure that you are using a credit card, and not a debit credit card.

2. We are unable to process an order when the shipping and billing addresses are in two different countries.

Make sure that you are in the correct regional website when shopping. You are able to choose the region in the top left hand corner of the website.

If you still aren't able to process, please contact our customer service team.

Email: customerservice@kidkraft.com
Call: Toll Free 1-800-933-0771
Monday-Friday 8:30 AM - 5:00 PM CST, excluding holidays