To know if your order has shipped, make sure that you received an email confirming your purchase. This email should arrive shortly after purchase.
Below is an example:
Once your order ships, an email should arrive in your inbox confirming that your order has shipped along with a tracking number.

If you have not received this email in your inbox, double check your spam folder.
If it still has still has not arrived in your mailbox within the 3 days after your purchase,
Email: europecustomerservice@kidkraft.com
Call: +31 20 305 8620
UK Toll Free: 0808 1019297
Ireland Toll Free: 1800 901630
Monday - Friday from 09:00 to 17:30 (GMT+1)
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