Promoted articles
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How Do I Register My Outdoor Product?
In order to register your Playhouse or Playset, please fill out the form in the link below.
https://www.kidkraft.com/us_en/warranty/
It is important to fill in as many fields as possible to ensure...
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What is KidKraft's Return Policy?
Return Policy
You may return items purchased through a KidKraft website within 30 days of purchase for a refund in accordance with this return policy (“Return Policy”). This Return Policy is subjec...
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How Can I Order Missing or Damaged Outdoor Parts
To order replacement parts for your outdoor playset, fill out the form provided in the following link:
https://parts.kidkraft.com/partsorderemail
Missing Parts / Parts Damaged in Transit
In order...
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How Do I Order Replacement Parts for Indoor Items?
To order replacement parts, please follow the steps below. Parts for products that are out of warranty can also be ordered/bought on this website.
1. Go to https://parts.kidkraft.com
2. Have pic...
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Where Can I Find My Batch Code?
What is a Batch Code and How Do I Locate It?
KidKraft continually enhances and updates our products, changing the design, configuration and part sizes. The batch code identifies the specific produc...
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Can I Purchase Indoor Parts if My Warranty is Expired?
Indoor Items Only
If you are looking to purchase some items outside of you warranty, you simply able to do so by following the steps below.
For parts not under warranty: All of our parts are $5...
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US & Canada Customer Service
Contact Us
Email: customerservice@kidkraft.com
Live Chat: Available on kidkraft.com
Call: Toll Free 1-800-933-0771
Monday-Friday 8:30 AM - 5:00 PM CST, excluding holidays
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