Does KidKraft Install Outdoor Playsets?

KidKraft products are designed for our customers to install without professional assistance. However, we understand that sometimes you may want someone else to do the heavy lifting so that you can spend more time enjoying your new product.

We currently offer assembly on select items on our website. Eligible items will offer an option before adding it to your cart for either Do-It-Yourself assembly, or Installation included.

Please note assembly cannot be added to an order once it has been placed, it must be selected before completing your order.

Hassle-Free Assembly

***Please note current lead time for installation is 4-6 weeks.

What you can expect when you order assembly from our site:

• Within a week of placing your order, you can expect a call from us to a) confirm that installation is available in your area and b) to have you acknowledge that your yard is properly prepared and ready for a swing set to be installed. See below for more information on yard preparation. If your yard does not meet the criteria listed, we cannot process your order or coordinate installation.
• Before your installation appointment, please be sure your build site is clear and level and free of any obstructions that may interfere with assembly or play set functionality.
• Your swing set will be shipped to the KidKraft installation office that is located closest to your area. Once received, we will call and confirm your installation the day prior to your scheduled installation date. Please note, the date is tentative due to inclement weather and may need to be rescheduled.
• Your swing set will be delivered the day of installation by the installer. This eliminates the frustration of third-party delivery carriers blocking your driveway with heavy, bulky boxes.
• All trash and packaging from the swing set will be broken down and hauled off once the installer finishes delivering, unloading, and assembling your new swing set – making the entire process hassle-free!
• Installation costs shown online include most locations throughout the contiguous United States. For the occasional case of remote locations, additional mileage charges including ferry charges may apply and will be discussed with you prior to processing your order. If there is not an installer in your area, you will be notified right away with refund options.
• Please note that due to ASTM Standards, our sets are intended for Residential use only. ASTM requires commercial sets for any installation for Daycares, Churches or public use.

If you have any questions regarding assembly please contact us at [e-mail] or by phone at 678-649-8505.  Agents are happy to assist and are available Monday-Friday, 8AM-5PM EST.

We thank you for purchasing a KidKraft product and wish you many years of joy and fun memories!