This shipping and delivery policy (“Shipping and Delivery Policy”) governs the shipment and delivery of any items you purchase through a KidKraft website. This Shipping and Delivery Policy is subject to the Terms of Use for the KidKraft website on which you made your purchase.
Estimated shipment times, if available, are provided solely for your convenience and neither KidKraft nor its third-party shipment providers will be liable for any damages or loss as a result of the failure to meet a shipment estimate.
In no event will KidKraft or its third-party shipment providers be responsible for delays in delivery due to natural disasters, inclement weather, governmental acts, or any other situations beyond their reasonable control.
For US only: All indoor KidKraft items are shipped via FedEx ground delivery and should arrive in 3-7 business days from the time the order is processed depending on ship to location. Our larger (outdoor) items are shipped via a freight carrier and should arrive within 7 -14 business days from the time the order is processed depending on ship to location. We currently do not offer overnight or expedited shipping online.
For Canada only: All indoor KidKraft items are shipped via FedEx ground delivery and should arrive in 7-10 business days from the time the order is processed depending on ship to location. Our larger (outdoor) items are shipped via freight carrier and should arrive within 7 -14 business days from the time the order is processed depending on location. We currently do not offer overnight or expedited shipping online.
KidKraft will only accept shipments to a valid street address. We do not deliver to P.O. Boxes, Army Post Office (APO) or Fleet Post Office (FPO).
Applicable shipping charges for your order will be provided prior to you completing your purchase. KidKraft does not ship products to Alaska, Hawaii, or other non-contiguous US locations.
Free Shipping promotions shall be subject to promotional details and we reserve the right to restrict the territories. Free shipping does not apply to Parts Replacements out of warranty. Only 1 promo code may be used per purchase at checkout.
This Shipping and Delivery Policy is subject to change without notice. The version of this Shipping and Delivery Policy in effect at the time of your purchase will govern your purchase. KidKraft recommends you print or otherwise retain a copy of this Shipping and Delivery Policy at the time of your purchase.
Effective Date: This Shipping and Delivery Policy was last revised on April 26, 2016.
You can find this information on our website by following this link: https://www.kidkraft.com/shipping-delivery-policy
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