How Do I Register My Outdoor Product?
In order to register your Playhouse or Playset, please fill out the form in the link below.
It is important to fill in as many fields as possible to ensure...
What is KidKraft's Return Policy?
You may return items purchased through a KidKraft website within 30 days of purchase for a refund in accordance with this return policy (“Return Policy”). This Return Policy is subjec...
How Can I Order Missing or Damaged Outdoor Parts
To order replacement parts for your outdoor playset, fill out the form provided in the following link:
Missing Parts / Parts Damaged in Transit
How Do I Order Replacement Parts?
To order replacement parts, please follow the steps below. Parts for products that are out of warranty can also be ordered/bought on this website.
1. Go to https://parts.kidkraft.com
2. Have pic...
Where Can I Find My Batch Code?
What is a Batch Code and How Do I Locate It?
KidKraft continually enhances and updates our products, changing the design, configuration and part sizes. The batch code identifies the specific produc...
US & Canada Customer Service
Live Chat: Available on kidkraft.com
Call: Toll Free 1-800-933-0771
Monday-Friday 8:30 AM - 5:00 PM CST, excluding holidays